About Hellenic Post
Hellenic Post (ELTA) was founded in 1828, holds the leading position on the Greek postal market and has a significant role in both the social and the business environment of the country, with more than 1.400 retail outlets (post offices and postal agencies) and more than 7.200 employees.
Company is governed by the rules and regulations of private economy, enjoying a full administrative,
legal and financial independence, under the supervision of the state. The basic investment axes of
the program are the Automation of postal processes, the Modernization of IT infrastructures and
communication technologies, as well as the Development of its human resources.
In the light of the Strategic & Business Plan 2013-2017 and with the intention to cope with the new
challenges and improve its operational effectiveness, the Hellenic Post has completed the planning
stage and begins the implementation of its Operational Reorganization. The aim of this project is to
identify the optimal organization and the required resources for each business unit, as well as to
reengineer and optimize procedures and operational flows, which will lead to increased productivity
and profitability and quality of service improvement. Continuous Quality improvement in all areas
and by all employees, is considered as an integral part of Hellenic Post strategic plan and objectives.
In this direction, Hellenic Post has implemented and maintains Quality Management.